Class action against Expedia, Inc., Corporation Expedia Canada, Hotels.com LP, Travelscape LLC and Tour East Holidays (Canada) Inc.
On January 10, 2018, Kugler Kandestin filed an Application for authorization to institute a class action against Expedia, Inc. and other affiliated entities on behalf of Quebec consumers who reserved a hotel room via Expedia.ca, Hotels.com or Travelocity.ca and who were required to pay, in order to secure their reservation, an additional amount above the total price displayed at the time of the reservation (notably for fees commonly referred to as “hotel fees”, “establishment fees” or “resort fees”), since January 10, 2015.
The Application alleges that the Defendants failed to respect numerous rules of public order in the Consumer Protection Act and the Regulation respecting travel agents, including rules relating to misleading advertising and the obligation to display a total price including the hotel fees in question.
The Application seeks the reimbursement of the hotel fees paid by Quebec consumers who were required to pay, in order to secure their reservation via Expedia.ca, Hotels.com or Travelocity.ca, an additional amount above the total price displayed at the time of the reservation (notably for hotel fees since January 10, 2015), as well as exemplary damages.
To consult the Application, please click here.
If, since January 10, 2015, you have paid any hotel fees above the total displayed price for the reservation of a hotel room, it is possible that you were charged such fees in a manner that we consider illegal. We would be happy to discuss with you, confidentially and at no cost, in order to inform you of your rights within the framework of this file. You may communicate with Me Pierre Boivin or Me Alexandre Brosseau-Wery, the lawyers responsible for this file, by calling 514 878-2861, or by sending an email to firstname.lastname@example.org or email@example.com.
Please note that if you fall within the Class definition in the Application, you will automatically be part of the class action if it is authorized by the Court without having to take any steps to join the class action. You will also have the opportunity to opt out of the class action following the terms of the eventual authorization judgment.
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