Class Actions

Court authorizes class action concerning Expedia.ca, Hotels.com and Travelscape.ca websites

We are pleased to report that by judgment dated March 5, 2019, Justice Chantal Lamarche of the Superior Court of Quebec granted the Application for authorization to institute a class action that we filed on behalf of all Quebec consumers who reserved a hotel, since January 10, 2015, via Expedia.ca, Hotels.com or Travelocity.ca and who paid hotel fees in addition to the total hotel room reservation price.  You can consult the Notice to Class Members authorized by the Court, as well as the Originating Application that we filed.

The Originating Application alleges that the Defendants failed to comply with several rules of public order in the Consumer Protection Act and in the Regulation respecting travel agents, including those relating to misleading advertising and the duty to display a total price including hotel fees.

You are a member of the class if you meet the following definition:

All Quebec consumers who have made a hotel reservation via one of the following websites, namely Expedia.ca, Hotels.com or Travelocity.ca, and which mandatorily had to disburse, in order to secure their reservation, an additional amount to the total price displayed at the time of the reservation (notably for fees commonly referred to as “hotel fees”, “establishment fees” or “resort fees”), since January 10, 2015 [Translation]

Please note that if you meet the Application’s class definition, you are automatically part of the class action and you do not need to take any steps to register. If you are a member of the class, we invite you to register  on our list of class members so that we can update you when there any significant developments in this file.

If you have any questions, you can contact Me Pierre Boivin or Me Alexandre Brosseau-Wery, the attorneys responsible for this file, at 514 878-2861, or atpboivin@kklex.com or awery@kklex.com.

We will continue to update this page as the file progresses.