Ongoing Class Actions

We are pleased to report that by judgment dated March 5, 2019, the Superior Court of Québec granted the Application for authorization to institute a class action that we filed on behalf of all Québec consumers who reserved a hotel, since January 10, 2015, via Expedia.ca, Hotels.com or Travelocity.ca and who paid hotel fees in addition to the total hotel room reservation price.

You can consult the class action lawsuit that we filed.

The trial on the merits in this class action is now set for June 6 to 16, 2023 at the Montreal courthouse.

The lawsuit alleges that the Defendants failed to comply with several rules of public order in the Consumer Protection Act and in the Regulation respecting travel agents, including those relating to misleading advertising and the duty to display a total price including hotel fees.

You are a member of the class if you meet the following definition:

“All Quebec consumers who have made a hotel reservation via one of the following websites, namely Expedia.ca, Hotels.com or Travelocity.ca, and which mandatorily had to disburse, in order to secure their reservation, an additional amount to the total price displayed at the time of the reservation (notably for fees commonly referred to as “hotel fees”, “establishment fees” or “resort fees”), since January 10, 2015 [Translation]”

Please note that if you meet the class definition, you are automatically part of the class action and you do not need to take any steps to register.

If you have any questions, you can contact the attorneys handling this file.

Your communications with us are free and are strictly confidential.

We will continue to update this page as this case progresses.