Class Actions

Court authorizes class action for defective Norton products

We are pleased to announce that, by judgment dated April 16, 2019, Judge François P. Duprat of the Superior Court of Quebec granted the Re-amended motion for authorization to file a class action that we filed on behalf of all Quebec consumers who purchased and/or licensed certain Norton products. You can consult the Notice to class members which was authorized by the Court and the Originating Application that we filed.

 The Application alleges that the Norton products were defective and had design defects which rendered them unfit for the use for which they were intended and that Symantec made false and misleading representations with respect to these products. As a result, the class action seeks financial compensation for all Quebec consumers who purchased and/or licensed certain Norton products at any time between July 24, 2010 and June 27, 2016.

You are a member of the class action if you meet the following definition:

“All natural persons resident in Quebec at the time they purchased and/or licensed, for purposes other than their business, any of the following products: Norton™ Antivirus, Norton™ Internet Security, Norton™ Security, Norton™ Security with Backup, Norton 360™, or Norton™ One (collectively, the “Norton Products”) at any time between July 24, 2010 and June 27, 2016”

 Please note that if you meet the definition of a class member, you are automatically part of the class action and you do not need to take any steps to register. However, if you are a member of the class, we invite you to register on our list of class members so that we can update you when there are significant developments in this file.

If you have any questions, you can contact Pierre Boivin or Robert Kugler, the attorneys responsible for this file, at 514 878-2861, or at pboivin@kklex.com or rkugler@kklex.com.

We will continue to update this page as the case progresses.