Class action against Netflix, inc. and Netflix B.V.
On August 11, 2017, Kugler Kandestin filed a Motion for authorization to institute a class action on behalf of Netflix users who were unilaterally charged higher fees.
The Motion alleged that the notice sent by Netflix informing users of the price increase did not comply with the public order provisions of the Consumer Protection Act. Notably, the Motion alleged that the notice failed to advise users of the fee that they were previously paying, or their right to cancel their subscriptions if they refused the price increase.
On October 25, 2018, the Quebec Superior Court dismissed the Motion for authorization. On October 2, 2019, the Quebec Court of Appeal dismissed the appeal from the decision of the Quebec Superior Court. On April 2, 2020, the Supreme Court of Canada refused leave to appeal from the decision of the Quebec Court of Appeal. The decision of the Supreme Court of Canada means that this class action will not be proceeding.
To see our active class actions and those that we have been involved in, please click on the boxes below.
- Ongoing Cases
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Sexual Abuse/Harassment
Product Liability
Consumer Protection
Constitutional Rights
Attorney General of Quebec (section 27 of The Charter)
Attorney General of Quebec (unlawful detention)
Attorney General of Quebec (Right of detainees to bail review)
Attorney General of Quebec (Nunavik detainees)
Attorney General of Quebec and Attorney General of Canada (Indigenous youth)
City of Gatineau (incarcerating unhoused persons for unpaid fines)
Minister of Indigenous Services Canada
Québec City (right of detainees to appear within 24 hours)
City of Montreal (right of detainees to appear within 24 hours)
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- Resolved Cases