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Court Authorizes Class Action for Defective Norton Products

Class Action Settlement to be Submitted for Court Approval on February 28, 2024

We are pleased to announce that shortly before the trial was set to begin in the fall of 2023, the parties to this class action concluded an out-of-Court settlement. This settlement aims to settle the present class action and a similar one instituted in Ontario. The settlement is valued at more than 30 million dollars.

The settlement must be approved by the Court in order to be valid. On February 28, 2024, the parties will seek approval of the settlement for the Québec Class Members, which they strongly recommend. If the settlement is approved, individuals who meet the definition of the Class set out below and who have not already excluded themselves will receive compensation as per the modalities indicated in the settlement:

“ All natural persons resident in Quebec at the time they purchased and/or licensed, for purposes other than their business, any of the following products: Norton™ Antivirus, Norton™ Internet Security, Norton™ Security, Norton™ Security with Backup, Norton 360™ or Norton™ One (the “Norton Products”), at any time between July 24, 2010 and June 27, 2016.”

The settlement was entered into by Symantec (now Digital Inc.) without admission of fault, wrongdoing or liability.

To consult the Notice of Settlement Approval Hearing and your rights in regard to the hearing, click here. The hearing on the approval of the settlement will be held at the Montreal Courthouse, room 15.08, located at 1 Notre-Dame Street East in Montréal and via Teams at this link on February 28, 2024, at 9:15 a.m.

To consult the Judgment approving the Notice of Settlement Approval Hearing, click here.

We are pleased to announce that, by judgment dated April 16, 2019, Judge François P. Duprat of the Superior Court of Quebec granted the Re-amended motion for authorization to file a class action that we filed on behalf of all Quebec consumers who purchased and/or licensed certain Norton products. You can consult the Notice to class members which was authorized by the Court and the Originating Application that we filed.

 The Application alleges that the Norton products were defective and had design defects which rendered them unfit for the use for which they were intended and that Symantec made false and misleading representations with respect to these products. As a result, the class action seeks financial compensation for all Quebec consumers who purchased and/or licensed certain Norton products at any time between July 24, 2010 and June 27, 2016.

You are a member of the class action if you meet the following definition:

“All natural persons resident in Quebec at the time they purchased and/or licensed, for purposes other than their business, any of the following products: Norton™ Antivirus, Norton™ Internet Security, Norton™ Security, Norton™ Security with Backup, Norton 360™, or Norton™ One (collectively, the “Norton Products”) at any time between July 24, 2010 and June 27, 2016”

 Please note that if you meet the definition of a class member, you are automatically part of the class action and you do not need to take any steps to register. However, if you are a member of the class, we invite you to register on our list of class members so that we can update you when there are significant developments in this file.

If you have any questions, you can contact Pierre Boivin or Robert Kugler, the attorneys responsible for this file, at 514 878-2861 ext. 1293, or at pboivin@kklex.com or rkugler@kklex.com.

We will continue to update this page as the case progresses.